Contact us

We welcome your questions or feedback on any aspect of our business.

Please note that the purpose of our website is to share information about our company and our views on tobacco industry-related issues. It is not our intention to market, advertise or promote our brands on our site, nor is it our intention to use the site as a forum for establishing contact with potential business partners or suppliers. As such, we regret that we are unable to respond to e-mail enquiries dealing with these topics.

Corporate enquiries

For corporate queries, please contact our Head Office in Cape Town, on +27 21 003 6500.

Consumer and trade-related enquiries

For consumer or trade-related queries, please contact the toll-free BAT South Africa call centre on 0800 272 228

If you have any concerns about how the health risks of smoking may affect you personally, we suggest that you contact your health practitioner for their expert advice.